FAQs

  1. What types of products do Evercardia offer? "We specialize in high-quality, memorable jewelry and personalized gifts that mark special occasions in your life."

  2. How can I track my order? "You'll receive a tracking number via email once your order ships, allowing you to follow your package's journey."

  3. What is Evercardia's return policy? "Returns are accepted within 30 days for non-personalized items. Items that are personalized are only refundable if they're damaged or incorrect. Email us at adam@evercardia.com for assistance."

  4. Does Evercardia ship internationally? "Yes, we offer international shipping options. Additional charges and local taxes may apply."

  5. Can I modify or cancel my order? "Contact us at adam@evercardia.com within 24 hours of your purchase to modify or cancel your order."

  6. What payment methods are accepted? "We accept various payment methods, including major credit cards and PayPal."

  7. How secure is my payment information? "Your security is paramount. We ensure your payment information is encrypted and secure."

  8. What should I do if I receive a damaged item? "For damaged items, please email adam@evercardia.com immediately to arrange for a replacement or refund."

  9. Is gift wrapping available? "We offer gift wrapping for a nominal fee to enhance your gifting experience."

  10. How can I get in touch with customer service? "Our customer service team is here to help. Email us at adam@evercardia.com, and we'll get back to you within 24 hours."

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